S2TA Policy

SHIPPING

Shipping is a flat fee of $3.50 per order. Packages are shipped through USPS (First class) and a tracking number will be provided through text or email when your order has shipped. 

Once items have shipped, we cannot be responsible for the time it takes for you to receive your package from the postal service.

All items will ship within 7-14 business days not including the date of your order.

(Business days DO NOT include weekends or federal holidays.)

RUSH ORDERS 

Rush Orders will still ship via USPS but will be within 2 business days instead of 10.

Max Limit is $50.00 for this option. If your order total is more than the max it will not allow you to use this option.  

We ARE NOT guaranteeing your order will be delivered within 2 business days.  We have no control once we drop the package off.  

This option is designed for customers that cant wait or don’t want to wait the full 10 business days. 

RETURNS

All sales are final. If for some reason we agree to take an item back, you are responsible for paying for the shipping to have your item replaced. We will invoice you through our website to collect the flat fee.

OVERSELLING

Overselling can occur. Unfortunately we have no control of that. The system that we use will sometimes oversell a product in error. If you purchase a product that is sold out, we will refund that item and a notification will be sent to you automatically.

PRODUCTS

Bows are tied in a knot and do not come apart easy, but CAN be untied. If your little, or grandma, etc. unties the bow, we will be more than happy to retie the bow for you. You will be responsible for paying for the shipping to have your item sent back to us and returned back to you. We will invoice you through our website to collect the flat fee.

Headwraps are tied to the size you select at the time of ordering. Measure your child’s head to insure accurate sizing. You may untie to resize if necessary, but we do not accept returns for sizing issues. Please refer to our RETURNS section above if needed.

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